Join Team TRUE

Take the next step in your career and join TRUE’s team of industry leaders, pioneers, and innovators.

Job Openings

If you’re interested in an exciting field and are passionate about challenging the status quo in lending while creating real solutions, we may have a place for you at TRUE.

Check out our job opportunities here:

Technical Account Manager

The Technical Account Manager will lead the end-to-end onboarding of clients, ensuring successful adoption of TRUE’s Mortgage Operations Service. Responsibilities include managing project timelines, collaborating with key stakeholders to tailor solutions, providing technical support during the implementation process, and conducting client training to ensure optimal workflow integration. The role also involves addressing challenges in real-time, monitoring performance post-implementation, and driving continuous improvements to meet client expectations.

Qualifications

Experience in project management, client relationship management, and stakeholder communication
Technical skills in system implementation, process automation technologies, and understanding of AI-based tools
Strong problem-solving, troubleshooting, and analytical skills to address technical and process challenges effectively
Strong knowledge of mortgage operations, including loan setup, underwriting, processing, and closing, is highly preferred
Ability to manage multiple projects simultaneously with attention to detail and effective time management
Excellent communication and organizational skills
Familiarity with industry systems such as Encompass and interest in AI-driven solutions is a plus

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Cloud Application Architect

Job Description

Architect a solution for both SaaS and private cloud
Help revise workflow architecture for better cloud scalability
Ensure our solution runs on different Cloud platforms (AWS, Azure, Google)
Take ownership of the security architecture
Oversee redesign of our REST API to address Cloud scaling and multitenancy
Manage team of Cloud developers (in-house or offshore)

Skills/Background

Evaluate multiple cloud vendors (AWS, Azure, GCP) and suggest best cloud platform(s)
Work with customers to evaluate needs and offer best architecture model
Experience with microservices, multi-tenancy, security, auto-scaling, user roles
8-10 years of cloud architecture experience
Bachelor’s degree in Computer Science
Excellent communication skills
Experience with Agile methodologies, especially Scrum
Ability to evaluate Compliance needs in the architecture

Salary Range

($150,000-$180,000) – Based on experience

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Database Administrator (DBA)

Job Responsibilities

Own the data model for both our software and internal processes
Design and implement database schema changes
Optimize existing database stored procedures and functions
Ensure database security
Assist in client troubleshooting for DB-related issues
Migrate on-prem databases into the Cloud

Skills/Background

Bachelor’s degree in Computer Science
8 years’ experience in a DBA role
Strong knowledge of MS SQL Server
Strong knowledge of Cloud-based database systems (RDS, Azure DB, etc.)
Firm grasp of database backup and replication strategies, including in the Cloud
Excellent communication skills

Salary Range

($125,000-$155,000) – Based on experience

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The Place for Pioneers

A Culture of Innovation

Since the start, TRUE was born out of the desire to improve the world through technology. We are a team of pioneers, computer scientists, rule breakers, and accomplished academics who come together in a shared vision: to transform the lending industry for the better.

Tenaciously TRUE

At TRUE, tenacity is in our DNA. We encourage each other to constantly grow, learn, improve, and push boundaries every day. Because we can’t be better if we settle for less than our very best. We welcome challenges and obstacles because they are often the catalyst for creativity and innovation.

Our Values

At TRUE, our values guide us every day. Whether it’s interacting with clients, collaborating with our colleagues, or navigating a challenge, our values serve as our compass.

Innovate for the Better

As AI technology pioneers, our team is dedicated to the relentless pursuit of solutions that positively impact the world.

Invest in the Right Things

Technology is constantly changing, but encouraging each other to grow, take chances, and learn will never be obsolete.

Lead with Integrity

We hold ourselves to the highest standards of honesty and excellence, fostering a culture of trust with our clients, our partners, and each other.

Chase the Data

We base our decisions on true data, avoiding the pitfalls of biases and flawed theories.

Embrace Ambiguity

We welcome the uncertainty and complexity we encounter on the journey towards progress.

Employment Benefits

At TRUE, we greatly value each team member and strive to create a collaborative and supportive work environment where everyone enjoys their role and can bring their best every day. Our competitive employment benefits include:

Medical, Dental & Vision Insurance

Company Sponsored LT Disability, ST Disability and Life Insurance

Transit & Parking Reimbursements

401k Program

Paid Time Off

Flexible WFH Schedule

Floating Holidays

Office Lunches

Culture and Team Building Events

Giving Back & Charity Event Sponsorships

Contact Us

Interested in a career with TRUE? Reach out, and let’s chat.

Get in Touch