Support Services
As part of our commitment to deliver superior products, TRUE also provides excellent technical support. Just as our software is created with the highest standards to ensure quality solutions, we are dedicated to providing the same level of effort in our support services.
Benefits of TRUE Support
As part of the maintenance program, support customers are entitled to the following:
Free upgrades to latest version of our software
Regular product updates for download
Access to free license transfers
In addition, TRUE support customers also receive comprehensive support from our experienced support staff. We offer free live support within the United States that can be accessed via phone, email, or web meetings, giving our customers a range of options suited for any need. The support staff will diagnose, troubleshoot, and resolve technical issue with the software, as well as answer any general questions.
Support Availability
Excluding US federal holidays and other TRUE holidays, company support hours and contact information are Monday – Friday from 9:00 AM – 6:00 PM ET.
Support Portal
Support Email
support@TRUE.AI
Phone Number
(929) 241-0318
Support Services
support/support-services