Blog
Audit-ready mortgage automation: Speed Without Sacrificing Quality
Discover how audit-ready mortgage automation delivers faster closings, cleaner files, and seamless compliance from intake to post-close.
Blog
Post-Close Audit Automation: How Lenders Ship Clean Files Faster
Learn how post-close audit automation streamlines file validation, reduces manual work, and ensures compliance for mortgage lenders.
Blog
W2 Income Calculation Automation: How Lenders Turn Simple Files Into Faster, Safer Closings
Learn how income analysis automation streamlines file validation, reduces manual work, and ensures compliance for mortgage lenders.
Blog
Self-Employed Income Analysis: How Lenders Cut Cycle Time Without Adding Risk
Discover how to streamline self-employed income analysis, reduce risk, and cut cycle time with automation and best practices.
Blog
Mortgage QC Automation: How Lenders Cut Defects Without Slowing Closing Times
Discover how mortgage QC automation reduces defects, rework, and manual bottlenecks, helping lenders ship loans faster and more efficiently.
Blog
Fraud Document Detection: AI Strategies for Lenders
Explore the potential risks and benefits related to fraud in home lending as AI becomes more commonplace in loan manufacturing.
Blog
Manual Loan Ops Slowing You Down? Mortgage Process Automation Solves That – End-to-End
TRUE automates manual mortgage operations using pre-built, onshore AI designed for speed, accuracy, and compliance.
Blog
Mortgage Market Trends 2026: AI, Security & Lending Insights
Steve Butler analyzes the top two priorities for lenders to focus on in preparation for the incoming loan volume surge.
Blog
What Does A Comprehensive Mortgage Data Solution Look Like In 2026?
Mortgage data solutions turn messy borrower docs into trusted, reusable loan data that reduces rework, shortens cycle time, and improves delivery quality.
Blog
Automated Document Classification: The First Control Point For Faster Mortgage Manufacturing
Automated document classification speeds loan setup by sorting, naming, and routing docs correctly, so underwriting starts with clean, consistent files.
Blog
Automated Mortgage Underwriting To Reduce Cost Per Loan
Automated loan underwriting helps lenders reduce cost per loan and cycle time by moving clean data upstream, automating income analysis, decisioning, condition clearing, and post-close QC through TRUE’s MOS approach.
Blog
The Chrisman Commentary: Why Lenders Start Automation Too Late
Steve Butler joins the Chrisman Commentary podcast to discuss why mortgage automation often fails to lower cost per loan, and how starting with data quality and loan setup creates a stronger foundation for sustainable ROI.
Blog
Closing Disclosure Timeline: What to Expect and Key Steps
Learn the closing disclosure timeline: when you’ll receive it, what to review, and how to address issues before finalizing your home purchase.
Video/Webinar
Lowering Cost per Loan: Why Mortgage AI Fails Without Process and How to Get Real ROI
David Lykken Interviews TRUE’s CEO on why AI hasn’t lowered cost per loan for many lenders, and what actually drives measurable ROI across mortgage operations.
Blog
How Lenders Can Avoid the AI Bubble and Pick Winners, Not Hype
Not all AI companies are built the same. Amidst all the hype, learn what defines durable AI vendors and why evidence-based automation wins.
Press Release
TRUE Expands Mortgage Operations Service (MOS) Platform with Post-Close & Audit Automation
Discover TRUE’s latest MOS addition: AI-powered Post-Close & Audit Automation that indexes loan files, validates documents, clears conditions, and reduces manual work.
Video/Webinar
Instant Income Clarity: The First Machine-Only Income Decisioning in Mortgage
Learn how TRUE and Candor’s joint income solution delivers rapid, automated income clarity—cutting manual work, improving accuracy, and accelerating borrower decisions.
Podcast
The Chrisman Commentary: The Streamlined Path to a Closed Loan
In this episode of the Chrisman Commentary, Steve Butler discusses what makes TRUE Instant Income Clarity different from other income analysis tools on the mortgage market.
Blog
How Much Control Should We Give Up for AI Efficiency?
In a rapidly evolving AI landscape, a smart tech strategy is critical. Successful automation processes will use AI for the heavy lifting and humans for bigger picture context and direction.
Video/Webinar
Trusted Data Meets Trusted Decisioning
In this episode of Lykken on Lending, TRUE and Candor discuss how our joint income clarity solution is reducing cycle times and empowering LOs with clean data and trusted decisioning.
Blog
TRUE vs. OCR Vendors
Most “automated” mortgage tools still rely on people behind the scenes. TRUE delivers real, onshore automation from document to decision—faster, safer, and more reliable than OCR vendors.
Blog
What You’re Getting Wrong About Mortgage AI — and How to Fix It
TRUE’s CEO cuts through the hype around mortgage AI to clarify common misconceptions and offers a roadmap for deploying AI in a way that supports and empowers lenders’ existing workflows.
Blog
Smarter Lending with Agentic AI
Ari Gross explains key advantages of Agentic AI and how it can deliver measurable ROI for lenders.
Press Release
TRUE and Candor Launch Industry-First Instant Income Solution, Moving Trusted Income Analysis Upstream to LOs
TRUE’s efficient Background AI workers combine with Candor’s trusted decision engine for Instant Income Clarity – an industry-first in mortgage automation.
Blog
Faster Income Analysis: A Win for Lenders, Loan Officers, and Borrowers
Income analysis is traditionally a time-consuming but essential part of the loan manufacturing process. When it’s done early and automated, the results are efficient and scalable.
White Paper
Overcoming the Top Barriers to AI Adoption in Mortgage Lending
HousingWire survey results reveal mortgage professionals’ goals and concerns surrounding AI adoption, and where the biggest opportunities exist.
White Paper
How Trusted Data Unlocks Greater Efficiency and Improves the Customer Experience
Results from a recent survey of mortgage professionals highlight the need for a strategic approach to lending automation.
Blog
Why “Human-in-the-Loop” Tech is Holding the Mortgage Industry Back
Steve Butler explains why outdated offshore labor solutions are holding lenders back from meeting borrower expectations, and why modern automation is the answer.
Blog
Putting GenAI Behind Glass: A Blueprint for Safe Automation in Home Lending
In Part 2 of our GenAi series, Ari highlights key considerations for deploying GenAI in the mortgage process.
Press Release
TRUE Reports Strong Mid-Year Momentum with New Customers, Expanded Deployments, and Scaled AI Adoption
TRUE has seen a successful first half of the business year, expanding further into the mortgage market with AI that works in the background.
Blog
GenAI Rationality Limits: Why GenAI Alone Can’t Automate Home Lending and FinTech
GenAI has many applications but it can not make decisions on its own – especially high stakes decisions like home lending.
Video/Webinar
How Lenders and MIs Deploy Background AI to Deliver Breakthroughs in the Homebuying Experience
TRUE presents industry research and use cases that show the transformative power of background AI for the mortgage manufacturing process.
Podcast
The Chrisman Commentary: The Evolution of Background AI & Potential Mortgage Business Impact
Steve Butler defines what a Background AI worker is and how this approach could be the solution for fast, accurate lending.
Press Release
TRUE Announces Leadership Transition to Accelerate Growth and Innovation
TRUE’s strategic leadership updates will position the company for industry-transforming AI advancement.
Blog
The Last Mile of AI: Why “Almost Solved” Isn’t Good Enough
Ari Gross explains the complexity of training AI to handle unique situations, and why this technology is critical for the advancing mortgage industry.
Blog
What “Instant,” “Trusted,” and “Straight-Through Processing” Really Mean at TRUE — And Why It Matters to Mortgage Lenders
Steve Butler breaks down some of our mortgage tech language and explains what these words really mean for lenders.
Podcast
The Chrisman Commentary: Automating Background Tasks to Reshape Mortgage Roles
Steve Butler talks to Robbie Chrisman about the essential mortgage tasks that lenders can and should be utilizing background AI workers to complete.
Blog
Where is the AI Revolution in Home Lending?
If AI holds so much promise and potential for the mortgage industry, why haven’t more lenders adopted it yet? And when is the revolution coming?
Blog
Is Your AI a Tool or a Background Worker?
The TRUE ROI of AI is unlocked when it can work independently and reliably in the background, requiring no extra effort and time from your team.
Video/Webinar
Unlocking AI’s Rapid Value in Mortgage Lending
In his appearance on the Lykken on Lending podcast, Steve Butler breaks down two major systemic problems in the mortgage industry.
Blog
The AI Tipping Point: Why Knowledge Work Automation Is Finally Real – and What It Means for Mortgage Lending
TRUE’s CEO, Ari Gross, dives into the last decade of AI innovation, how knowledge work automation is progressing, and how this will transform the mortgage industry.
Blog
How AI Can Finally Deliver on Mortgage Tech Promises
Lenders can compete in the quickly evolving mortgage tech landscape with a strategic AI plan that includes small wins and a clear ROI.
Podcast
The Chrisman Commentary: Borrower Experience & Sentiment Fluctuations
Steve Butler discusses his suggestions for keeping up with the major lenders by strategically implementing AI into your mortgage business.
Blog
AI in the Mortgage Industry: Beyond the Hype
Ari Gross dives deep into how AI is actually transforming home lending, explaining the difference between Traditional AI and GenAI, and how blending them is key to unlocking automation, efficiency, and a better borrower experience.
Blog
The Lending Revolution is Happing Now: Your Strategic Blueprint for Mortgage Modernization
The mortgage industry is evolving. Learn how to navigate this transformation with embracing AI-driven automation, data intelligence, and seamless digital workflows.
Blog
The AI Divide: Are You a Mortgage “Have” or “Have Not”?
With major lenders investing heavily in AI and gaining significant market share, the time for smaller lenders to adopt AI solutions is now.
Blog
Trusted Lending Data
Trusted data is essential to successful mortgage lending and servicing. Learn how it can transform your operations to obtain accurate borrower information instantly.
Press Release
TRUE Announces Strong Business Results and Hires Global Payment Executive Rob Brooks as Chief Technology Officer
In 2024, TRUE also added generative AI technology to its industry leading solutions to achieve unprecedented levels of automation and has strengthened its technology management team.
Video/Webinar
Real-World Artificial Intelligence: The TRUE Story
View a current assessment of the Lending AI Landscape by 3 mortgage industry experts. Learn exactly how and where lenders are applying AI technology to improve their ROI.
Video/Webinar
Introducing the TRUE Mortgage Operations Service: A Demonstration
The TRUE MOS rapidly processes, verifies, and assists with data in mortgage workflows – enabling a smooth process of documents to decisioning.
Press Release
TRUE Delivers the Lending Industry’s First POS to LOS Digital Pathway, with the TRUE Mortgage Operations Service (MOS) Platform
Using the power of AI, the TRUE MOS continually automates…
Blog
Closing and Beyond: The Benefits of AI Technology in a Mortgage Loan’s Latter Stages
Technology advocates within the mortgage industry have long studied the…
Blog
How Artificial Intelligence is Transforming the Mortgage Loan Process for the Better
AI is not here to eliminate human roles but to improve them by optimizing workflows and aiding decisioning.
Blog
Traditional vs Automated Mortgage Workflows: A Competitive Edge?
Discover how AI-powered mortgage workflows are revolutionizing the industry, offering…
Blog
Essential Steps for a Successful AI Implementation in Lending
Discover the crucial steps for integrating Artificial Intelligence in the lending sector to enhance efficiency and decision-making.
Report
TRUE Implementation Playbook
Introducing our guide to aid mortgage executives in preparing for and successfully implementing lending AI technology to deliver a strong ROI and automate their workflow processes.
Press Release
TRUE Announces General Availability of its Latest Enterprise-Class Lending AI Capabilities
TRUE Data Intelligence 5.1 sets the mortgage industry standard for intelligent document processing and delivers significant workflow velocity improvements to the mortgage lending market.
Video/Webinar
What is the economic impact of AI-powered mortgage workflows?
TRUE’s Customer Success experts discuss the application of AI throughout various lending workflows, do’s and dont’s of implementation, and the potential ROI of this technology.
Press Release
TRUE Announces General Availability of the TRUE Cloud
TRUE announces the availability of the TRUE Cloud, which will allow lenders to process documents in near real-time with high accuracy.
Video/Webinar
The Evolution of AI and Lending
David Lowman, a veteran of the mortgage industry and finance business luminary, speaks alongside the TRUE team to unpack how other industry segments have evolved by using AI, and how the mortgage industry will benefit by using similar technologies, processes, solutions.
Video/Webinar
AI Use Cases for the Mortgage Industry
TRUE partnered with National Mortgage News to host an interactive discussion around the proven application of AI within the mortgage manufacturing process, the future of AI within lending, and how it will help transform the lending landscape.
Blog
AI Assistance: Transforming Loan Officer & Loan Officer Assistant Workflows
Discover how AI is revolutionizing the workflow of loan officers and their assistants to enhance efficiency, productivity, and customer satisfaction.
Blog
How AI Prevents Borrowers Data Errors and Reveals their Root Cause
In an interview with the MBA, our CEO and Founder explains how lenders can catch errors within their loans up front, saving significant time and money for both their business and their borrower.
Video/Webinar
Lending Intelligence: An AI Education with Ari Gross
TRUE’s CEO highlights the challenges in today’s mortgage tech landscape and explains how AI can play a vital role in progress.
Video/Webinar
Will 2024 Be the Year of AI-Powered Mortgage Technology?
Our panel of industry veterans explore the evolution of technology within the mortgage technology sector and how AI will transform our industry.
Report
a TRUE Look at AI in the Mortgage Industry in 2024
This paper explores the existing and future benefits of AI in the real estate ecosystem. Embracing AI in mortgage processes streamlines operations, enhances efficiency, and allows professionals to focus on complex problem-solving and client-centric tasks.
Video/Webinar
A Simple Way to Understand Lending AI
Our speakers lead an industry discussion to demystify AI in the mortgage industry. Learn about its origins, how it impacts lending, the fundamentals on how it is trained, and what lies ahead in 2024 and beyond for our industry.
Blog
Inside the AI Eye: A Conversation with TRUE’s CEO & Co-Founder
Learn about the innerworkings of lending AI, and why its ability to create clean, accurate data is essential to success in today’s mortgage industry.
Blog
AI is Now Business-Critical for Mortgage Lenders – You Deserve to Know How It Works
Discover the potential of lending AI and how it can revolutionize business processes. Explore TRUE’s AI solutions and learn how they can improve efficiency and reduce time-to-close.
Video/Webinar
V.I.P. Mortgage: A TRUE Story
V.I.P. Mortgage’s story highlights the game-changing impact of TRUE AI on their organization. This includes operational efficiencies, increased productivity, decreased time to close, and measurable results achieved with our Encompass adapter.
Press Release
TRUE Appoints Stephen Butler as President and CRO
TRUE announces new President and CRO to drive market expansion and revenue growth. Butler’s expertise in sales leadership and market synergies will accelerate TRUE’s vision of delivering AI-powered solutions to lenders.
Blog
Q&A with a CRO: How AI Can End the Cycle of Hiring and Firing
Devin Daly unpacks how technology can’t end volume cycles in the mortgage industry, but it can smooth out the impact.
Press Release
National MI Partners with TRUE to Advance Digital Mortgage Ecosystem
Both organizations work together to help revolutionize the mortgage industry, as the collaboration leverages AI-driven automation to accelerate efficiency and make homeownership more accessible.
White Paper
From Artificial Intelligence to Lending Intelligence
Learn about the evolution of AI in the mortgage industry, its benefits and challenges, and how it is revolutionizing lending with TRUE’s technology.
Podcast
The Chrisman Commentary: Practical AI Application for the Mortgage Industry
Bob Noble, our Chief Product and Technology Officer, was a guest on the Chrisman Commentary to unpack how AI is transforming lending efficiency, customer experience, and data quality.
Video/Webinar
How AI Will Help You Love Your LOS
Our on demand webinar discussion between V.I.P. Mortgage and TruStone Financial unpacks how they used AI to transform they way they use and automate their LOS.
Press Release
TRUE Achieves SOC 2 Data Security Compliance
TRUE’s SOC 2 Certification, as established by the AICPA, ensures the highest levels of security, policy, procedural, and data protection.
Video/Webinar
Trusting Data: How AI Boosts Confidence in Lending QC
Hear from Enact and V.I.P Mortgage and learn how AI has improved their workflows and quality control across the entire loan application process.
Report
Why the Secondary Market Needs AI-Enabled Accuracy
Mortgage lenders and insurers are embracing AI. Learn why secondary markets will want to share in the benefits.
Blog
The TRUE Story of Post-Closing QC: How AI Brings Trust to Loan Portfolios
Lending Intelligence helps ensure all documents are accurate, complete, and compliant with relevant regulations. This decreases the risk of buy backs and prevents missing documents or incorrect versions.
eBook
Love Your LOS
Uncover and clean up the complicated relationship between lenders and their LOS, and how accurate, AI-derived data is solving many common frustrations.
Video/Webinar
How AI Brings Trust to Borrower Data
Our on-demand webinar includes speakers from PRMG, the STRATMOR GROUP, and TMC, as we discuss the deep-rooted challenges with borrower data, how this is affecting lender’s business priorities, and how they are being overcome with AI.
White Paper
Transforming the Mortgage Industry with TRUE Lending Intelligence
Our new whitepaper analyzes the capabilities of artificial intelligence and how it creates transformative solutions for success in the mortgage industry.
Video/Webinar
TMC Connect: Spring Webinar Series
We partnered with The Mortgage Collaborative for a spring webinar series all around data in the mortgage industry. Each on-demand webinar includes candid discussions with real-world examples from industry veterans.
Blog
9 Questions for Thinking About the ROI of Data
ROI sounds simple: will we get more out of this business investment than it costs? The reality is anything but. These questions help successful firms grow and thrive through trusted, clean, reusable data.
Video/Webinar
What is the ROI of Clean and Trusted Data on the Mortgage Industry?
Our speakers explored how lenders can unlock the value in their data and drive previously unimaginable ROI to their business.
Report
The Continuously Improving ROI of Trusted Data
This paper considers the ROI of data in business, first generally and then in the context of the mortgage industry, to help lenders evaluate the need, effects and timing of investments that will change how your mortgage business handles data.
eBook
Reimagine your Mortgage Products and Customer Experiences with Lending Intelligence
Mortgage product teams are discovering how specialized artificial intelligence for the lending industry is creating opportunities to grow share and enhance customer experience.
eBook
How Lending Intelligence Helps IT to Help the Business
Mortgage industry IT teams are supporting Operations and Product teams to integrate specialized artificial intelligence, improving productivity and powering innovation.
eBook
Transforming Mortgage Manufacturing with Clean Data
Mortgage operations teams are discovering how specialized artificial intelligence for data extraction and verification transforms mortgage manufacturing.
Blog
Customer Perspectives: 3 Challenges for IT Teams to Overcome in 2023
IT professionals in the mortgage industry face challenges like ensuring data security and improving user experience – TRUE can help.
Blog
Customer Perspectives: 4 Challenges Facing Product Leaders in the Mortgage Industry
The foundations for product innovation, a more elastic business model, stronger risk assessments, and stable costs is all in the data.
Blog
Customer Perspectives: 4 Challenges We Hear from Mortgage Industry Operations Teams
There’s an opportunity for operations leaders to make smart investments in technology to withstand the ebbs and flows of the market.
Blog
Proof that We are TRUE
Try the lending industry’s leading AI powered mortgage solution that offers a real time, web-based evaluation, with no humans in the loop, and no commitment.
Blog
4 TRUE Benefits for IT Mortgage Professionals
TRUE helps lenders scale up once volumes return, while equipping IT professionals with the resources to fulfil their strategic purpose.
Podcast
The Chrisman Commentary: Productive Solutions for Today’s Lending Challenges
The Chrisman Commentary invited our SVP of Product Innovation, Bob Noble, to discuss the future of the mortgage industry.
Blog
5 Ways TRUE Makes Life Better for Product Professionals
TRUE can help product professionals in the lending industry deliver better outcomes at a lower cost.
Video/Webinar
What Happens When the Lending Industry Achieves its Automation Goals
Our panel of industry experts discuss how quality data can improve efficiencies and customer experience when automation is achieved within the loan manufacturing process.
Blog
5 Ways TRUE Makes Life Better for Operations Professionals
Operations professionals in the lending and mortgage industry face the constant challenge of balancing speed and risk – AI solutions can help.
Press Release
TRUE Announces Continued Momentum, with Investments in New Products, Channels, and Key Executive Hires
Lending industry veteran, Devin Daly, joins the TRUE executive team as our first Chief Revenue Officer.
Infosheet/Infographic
The Mortgage Manufacturing AI Challenge: Data Verification
With TRUE’s Data Verification solution, you can audit and verify loan packages at scale without settling for just sampling.
Video/Webinar
Overcoming the Lending Industry’s Data Bottleneck
Our panel of industry veterans explore the different ways the industry can overcome the historical difficulties and high costs of data extraction and verification.
Infosheet/Infographic
The Mortgage Manufacturing AI Challenge: Data Analysis
TRUE’s AI analyzes all extracted data, building a holistic understanding of the lender and their financial story.
Infosheet/Infographic
The Mortgage Manufacturing AI Challenge: Data Extraction
TRUE AI helps perform specific, high-value tasks like data extraction by auditing and verifying data using AI that is trained in the lifecycle of lending.
Infosheet/Infographic
The Mortgage Manufacturing AI Challenge: Document Classification
Not all artificial intelligence is the same. TRUE AI helps lead to faster, more accurate, and automated document classification.
Blog
Mortgage Industry IT Leaders are the First to Decide if Technology can be Trusted
Pressure is building to raise productivity and reduce costs in mortgage manufacturing, but IT leaders need to be convinced that automation solutions are worthy of the name.
Blog
Lending Intelligence is Helping to Improve Quality and Cut Costs in Loan Manufacturing
Troublesome bottlenecks in mortgage manufacturing are adding to industry pressures, but AI trained in the lifecycle and language of loans is adding flexible, affordable capacity.
Blog
Relieving the Data Supply Chain Bottleneck in Mortgage Loan Manufacturing
Supply chain disruption hinders any manufacturing process, including loans.
Video/Webinar
HousingWire Lunch and Learn: The Battle Against Margin Compression
We partnered with HousingWire to discuss where we are headed and how technology and other resources are now available to help with this mortgage cycle.
Video/Webinar
HousingWire Lunch and Learn: What Does AI have to do with Mortgages?
We partnered with HousingWire to bring you the latest on all things AI and how it relates to lending processes.
Press Release
DataVerify® Announces DataVerify Assist™, their AI Enhanced Lending Solution, powered by TRUE
Together we are creating the industry benchmark in AI-powered loan automation, which will ultimately reduce loan manufacturing time, cost, and risk.
Infosheet/Infographic
Case Study: Mortgage Origination Company Improves the Client Experience
Exceed customer expectations with fast, flawless, smart loan decisioning.
Infosheet/Infographic
Case Study: Mortgage Servicer Reduces Human Touchpoints in Document Processing
With advanced document identification, classification, and data extraction technologies, TRUE exposes potential risk, giving you a clear picture of borrowers.
Infosheet/Infographic
Case Study: Mortgage Insurer Increases Underwriter Productivity
Insurers have to make the right decisions fast to meet increasingly short turnaround times. TRUE speeds processing while providing incredibly accurate data.
Blog
The Threat to Mortgage Automation
We’ve learned that data extraction for lending is a highly specialized task, that’s why TRUE is focused on Lending Intelligence.
Blog
We are TRUE, and Here’s Why.
Our new name reflects our company’s unique ability to give lenders a TRUE picture of a borrower.
Video/Webinar
See the Truth Behind TRUE
TRUE will uncover truth in your data, making lending automation a reality. It’s time for TRUE and the power of lending intelligence.
eBook
Chasing Touchless Automation, But Is Your Data Ready?
Gain insights on how true data intelligence and verification can help you achieve the automation promised to you.
Press Release
SoftWorks AI Rebrands as TRUE and Answers Need for Lending Intelligence
New name truly reflects company’s ability to deliver faster decisioning and reduced risk in lending by providing a holistic and 360-degree picture of a borrower.