Business Challenge
Poor image quality forced a mortgage servicing provider to spend too much time and effort reviewing source documents. Workers who checked those documents were frustrated by the comparison process, and error rates were high. The company was unable to automate document classification or data extraction in order to streamline the process.
TRUE’s Solution
Deploying a lending intelligence solution from TRUE, the servicing provider automated the data classification and comparison process. TRUE’s Document Classification and Data Extraction Engines – which are powered by highly trained lending AI and a library of more than 880 loan documents – boosted the image quality for documents that were hard to read. The solutions also enabled lightning-fast processing and pulled manual, human-centric functions out of the loop.
Business Impact


Make Financial Decisions with Intelligence
Our solutions provide support for a wide range of lending and financial services needs. Learn more about how they work with the TRUE Platform to drive intelligent decisions.